Virtual Showroom

Perfection! Fantasy Cut Garnet/Diamond Double Halo ring
After searching the UK for bespoke jewellers we narrowed it down to 3. My ask was for a red Garnet surrounded by “lots of sparkles” (diamonds) … Mark was the only person who came back with such a detailed response! suggesting a “fantasy cut” garnet (as more facets and thus more sparkle) and platinum over white gold as at the time it was actually cheaper!
We trotted off to Bristol and met Mark … I am a very detailed and meticulous person so I had many many questions … Mark was not phased by this and answered all questions along with assuring me on the whole process due to his extensive knowledge and expertise – even suggestions on the gap between the halo, what type of claws and where and even the length in the split shoulders – I was even more blown away after this meeting.
The CAD design was shared with me and thereafter a silver mock-up was sent to me … but … I wasn’t quite happy as whilst I had asked for a “pear” shaped garnet, I could see what I really wanted was more “teardrop” – that didn’t phase Mark or his team at all and they then set in motion further tweaks to the design. Communication was as frequent as I liked, whether over Whatsapp, Email or telephone!
Last Saturday i picked up the finished product and i have to say it is just PERFECT in every way!
Mark and his team are professional, extremely knowledgeable and very patient(!) – nothing is too much trouble and genuinely they believe there is no such thing as a “stupid question” and equally genuine when they say “we want you to be happy with the end product”!
I will definitely be seeking further commissions in the future – what a fantastic team and exciting experience!

You have created exactly what I had in my mind! Even though it wasn’t easy to explain you knew precisely what I was picturing and I absolutely love the result. In fact it’s even more gorgeous than I had hoped.

The fact you researched the best possible diamonds for us, gave us a recommended shortlist in a matter of days and were able to complete the order in the space of 3 weeks in a Covid world was also amazing. Thank you.

My fiancé purchased my stunning engagement ring from here back in 2018, so there of course could never be any other choice for where to get our bands.

Everyone here couldn’t do anything more for you, welcoming, understanding, knowledgeable, you don’t feel pressured in any way and of course the items are all of the most amazing quality. I would never hesitate John’s team to give you the most amazing experience and end result for that special occasion.

I’ll never forget the way these guys pulled out all the stops on the morning of my wedding to make, polish and deliver my new wedding ring in 24 hours!

Having ordered it 6 weeks before I only picked the ring up at 9pm two days before the wedding. Through no fault of their own the ring wasn’t right. Arriving at my house at 9.30am the day before my wedding they then spent most of the day arranging a new ring in record time. The guy drove the ring down from Birmingham the morning of my wedding and delivered it to me with minutes to spare. Slightly stressful! Probably the best service I’ve ever received from any company ever.

Best service ever. Made the perfect necklaces for me and my girlfriend.

If I ever need custom jewellery again while in Europe I’ll be sure to come back here!